Good to know
FREQUENTLY ASKED QUESTIONS
Collection, turnaround, grips, repairs, prices and more. Can't see your question? Call, WhatsApp or email and we'll help.
COLLECTION & TURNAROUND
How long will I be without my clubs?
Most jobs are back with you within 72 hours of collection. If a part needs ordering, such as a particular shaft, we'll tell you how long before we start.
Do you really come and collect?
Yes. We collect from your home or your golf club and bring your clubs back when they're done. It's free on orders of £40 or more, and £5 otherwise.
Which areas do you cover?
From Cranleigh down to the coast: north to Cranleigh, east to Shoreham and west to Bognor Regis, taking in Horsham, Billingshurst, Pulborough, Steyning, Worthing, Littlehampton and Arundel. Use the postcode checker on our Areas page to check yours in seconds.
Can I drop my clubs off instead?
I've got a round this weekend. Can you help?
Yes. Our express service can often turn clubs round the same day. Call us on 07792 554989 for details.
GRIPS
Can you fit grips I've already bought?
Yes. Fitting only is £4 a club.
How often should I regrip?
Once a year or every 40 rounds, whichever comes first. If grips look shiny, feel slippery or you find yourself squeezing harder, it's time.
What grip size do I need?
Your glove size is the best starting point, and our grip size guide on the Regrips page will suggest one. Feel matters more than any chart, so we're happy to talk it through when we collect.
How soon can I play after a regrip?
Straight away. Grips are left to set properly before they come back to you, so they're ready for your next round.
How does the 7th regrip free work?
Buy six regrips and get the seventh free, on any grips. If you mix grips, the cheapest one is the free one. The calculator on our Services page does the maths for you.
REPAIRS & ADJUSTMENTS
How much can loft and lie be changed?
It depends on the club. Forged irons can usually be bent two or three degrees safely. Cast irons are more limited, often around one degree. Many hybrids and woods can't be bent at all. We check every head before it goes near the machine and never push a club beyond what it will safely take.
Can you shorten or lengthen my clubs?
Yes, for £8 a club. We check the swingweight afterwards, because changing the length changes how the head feels, and can add weight to bring the feel back. We also cut down and extend junior clubs as they grow.
Can you recommend a shaft?
Is it worth repairing an older club?
Often, yes, especially a club you trust. If a repair isn't worth doing, we'll tell you honestly before you spend anything.
What's in a Club MOT?
Every club checked: grips, loft and lie, shafts, heads, ferrules, lengths and grooves. You get a written report in plain English and a quote for anything we recommend. The £30 fee is refunded in full if you go ahead with work over £100.
PRICES, PAYMENT & DISCOUNTS
Will I know the price before you start?
Always. Every job is priced before any work begins, and nothing is done without your OK.
How do I pay?
Who gets a discount?
All juniors under 17 get 20% off every service except custom logo designs.
Do you work with golf societies?
Yes, with group orders: regrips or repairs for a whole society, or a charity golf day, collected together and returned together. See our Golf societies & charities page.
ABOUT US
Who does the work?
Is your work guaranteed?
Are you insured?
READY TO BOOK?
Tell us what your clubs need and we'll arrange collection.